This Privacy Policy explains how Truck Center Of Winter Haven, operated by Trident Logistics Inc ("we," "us," "our"), collects and uses information from tenants who rent parking or storage spots at our lot, including information used for our SMS text-messaging program.
When you rent a spot, we collect your name, phone number, and information related to your account (such as your spot assignment and billing status). We collect this information directly from you at the time of rental.
We use your information to manage your parking/storage account and to send you operational and billing text notices about the lot — for example, gate status, lot updates, and payment reminders.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message; reply HELP for help. Carriers are not liable for delayed or undelivered messages.
Consent is collected only through our web form. A customer enters their own mobile number on our online parking signup form at parking.tridentlogisticsinc.com/signup and must actively tick an unchecked consent box agreeing to receive account, operational and billing text notices about their parking from Truck Center of Winter Haven. Consent to receive text messages is not a condition of any purchase.
We retain your information for as long as you are an active tenant and as needed for legitimate business or legal purposes. We use reasonable administrative and technical safeguards to protect your information.
Questions about this policy? Contact us at tridentlogisticsinc@gmail.com.